Did you know that using Outlook 2003 that you can automatically add holidays to your Calendar?

Details under ‘Calendar Tips

   Did you hit the Windows Logo key + L before you left your seat?

Must use Ctrl+Alt+Del (and hit enter) if you are not using Windows XP Professional or Home Edition.

How to Lock Your Computer and Other Shortcut Keys

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Questions or comments?

Contact us at help.desk@isd.alabama.gov 

or call 334-242-2222.

The goal of the Help Desk is to be the customers’ single point of contact for all issues related to the services that ISD provides.

Through Partnerships with many organizations, ISD strives to provide you with reliable, effective technology services. Complete article

ISD recently revealed its new website. The purpose of the redesign was to make using the site more user-friendly, and to introduce you to the many ways ISD can provide high value information technology services to our customers. Find out more

There are several upgrades and a “Virtual Tape” process we would like to share with you. More Information

Receiving SPAM? Forward it to SPAM@isd.alabama.gov

Between November 2005 and January 2006  there were over 15 million internet emails received through the state domain. How many of those were delivered? Blocked? Contained a virus?   Find out more

The State of Alabama is in the second year of its SMART Governing program to provide statewide strategic planning and budgeting.  This represents the first significant attempt in several years to establish a formalized IT planning and budgeting process on a statewide basis. More Information

Flowchart: Alternate Process: From the Help Desk
Flowchart: Alternate Process: ISD’s New Website
Flowchart: Alternate Process: CIO Comments
Flowchart: Alternate Process: Technical Tidbits
Flowchart: Alternate Process: Statistically speaking...
Flowchart: Alternate Process: What’s happening in  Mainframe Operations and Mainframe System Software Support?
Flowchart: Alternate Process: SMART IT Sub-planning