Office of Infrastructure Monitoring

The Office of Infrastructure Monitoring and Management operates 24×7×365 utilizing the Harris Netboss Network Management Systems, to provide prompt responses to events and alerts, and implement corrective action as required. The Center monitors environmentals, power, servers, voice switches, and data equipment for agencies and departments throughout the State to prevent catastrophic failure of needed and expensive services and equipment by immediate notification of service and maintenance personnel. The Center facilitates the resolution of difficult and complex network problems.